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Terms of Service

Last updated: July 2026

These Terms of Service ("Terms") govern your access to and use of the nicsotech.com website, and the services and products provided by Nicso Technology LLC-FZ ("Nicso", "we", "us", "our"), a company licensed in the Meydan Free Zone, Dubai, United Arab Emirates (Commercial License No. 2530973.01), registered at Meydan Free Zone, The Meydan Hotel, Dubai, U.A.E.. By using our website, purchasing services, or using our products, you agree to these Terms.

1. About us

Nicso Technology LLC-FZ is a technology company licensed in the Meydan Free Zone, Dubai, UAE. Our full details are at the end of these Terms.

2. Services & products

We provide technology consultancy and delivery services (including AI, software, cloud, data, cybersecurity, CRM and marketing) and our own software products. The specific scope, deliverables, timelines and fees for any engagement are set out in a separate written proposal, order form, or subscription plan ("Order"), which forms part of these Terms.

3. Accounts

Where access to a product or portal is provided, you are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

4. Fees, billing & payment

The following payment terms apply:

  • All fees are stated and payable in UAE Dirhams (AED) unless otherwise agreed in writing.
  • One-time projects are billed per the milestones in the Order; retainers and subscriptions are billed in advance on a recurring basis.
  • Payments are processed securely via our third-party payment providers. By submitting payment you authorise the applicable charge.
  • Fees are exclusive of VAT and other applicable taxes, which will be added where required by law.
  • Late or failed payments may result in suspension of services after notice.
  • Recurring subscriptions renew automatically until cancelled in line with our Refund & Cancellation Policy.

5. Refunds & cancellation

Refunds and cancellations are governed by our Refund & Cancellation Policy, which forms part of these Terms.

6. Acceptable use

Your use of our website, services and products must comply with our Acceptable Use Policy.

7. Intellectual property

All website content, our products, and pre-existing materials, code, tools and methodologies remain the property of Nicso or its licensors. Ownership of bespoke deliverables is addressed in the applicable Order; unless stated otherwise, ownership transfers upon full payment.

8. Third-party services

Our services may integrate third-party platforms (e.g. cloud, payment, marketing and AI providers). Your use of those platforms is subject to their terms, and third-party fees (ad spend, licenses, model/API usage) are billed at cost or paid directly by you.

9. Warranties & disclaimers

We provide our services with reasonable skill and care. Except as expressly stated, the website, services and products are provided "as is" without further warranties to the extent permitted by law.

10. Limitation of liability

To the maximum extent permitted by law, Nicso is not liable for indirect, incidental or consequential loss, loss of profits or data. Our total aggregate liability arising out of an engagement is limited to the fees paid for that engagement in the 3 months preceding the claim.

11. Indemnity

You agree to indemnify Nicso against claims arising from your unlawful use of our website, services or products, or your breach of these Terms.

12. Termination

Either party may terminate an engagement as set out in the applicable Order or with 30 days' written notice for retainers. We may suspend or terminate access for breach of these Terms.

13. Governing law & disputes

These Terms are governed by the laws of the United Arab Emirates as applicable in the Emirate of Dubai and the Meydan Free Zone. Disputes shall first be addressed through good-faith negotiation, failing which they are subject to the competent UAE courts/authorities.

Contact us

For any questions about this terms of service, contact our team:

  • Nicso Technology LLC-FZ
  • Meydan Free Zone, The Meydan Hotel, Dubai, U.A.E.
  • Commercial License No. 2530973.01
  • Email: [email protected]
  • Phone / WhatsApp: +971 50 328 9455

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